Application of Technology Acceptance Model and Delone and McLean IS Success Model to Measure Information System Design for Academic Activities in Higher Education Institution
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Published:
Jan 15, 2024
Keywords:
Success Of Information Systems, Academic Information Systems, Delone and Mclean, TAM
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Abstract
The purpose of this study is to investigate the variables that may affect how well the academic information system performs. Quantitative approaches are employed in this study. The basic random sampling technique was used in this study to get samples from the community of academic information system users. There were 100 samples used in this investigation. The Technology Acceptance Model (TAM) and the Delone & Mclean model are used in this study. In this study, questionnaires were distributed as part of the data collection process. The SmartPLS was used in this study's inferential statistical analysis. According to the analysis results, introducing elements that have the biggest impact namely, perceived ease of use and service quality should be prioritized in order to improve helpdesk services in academic information systems. This involves establishing a report ticket function to resolve user complaints and offer updates on problem resolution, as well as optimizing academic information system for mobile displays to promote simple access to various academic information system -related demands. Perceived ease of use on perceived usefulness (path coefficient value: 0.79); service quality on perceived ease of use (path coefficient value: 0.79); user satisfaction on net benefits (path coefficient value: 0.74); and system quality on net benefits (path coefficient value: 0.03), are the variables that have the biggest influence in this research.
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Sri Wahyuningsih, S., Herli Sumerli A, C., Rahayu, N., Nuryanto, U. W., & Ramadhani, B. (2024). Application of Technology Acceptance Model and Delone and McLean IS Success Model to Measure Information System Design for Academic Activities in Higher Education Institution. Jurnal Informasi Dan Teknologi, 6(1), 43-49. https://doi.org/10.60083/jidt.v6i1.470
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References
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[24] Aryanto, T., Tukinah, U., Hartarini, Y. M., & Lubis, F. M. (2020). Connection of Stress and Job Satisfaction to Successful Organizational Stress Management: A Literature Review. International Journal of Advanced Engineering Research and Science, 7(11).
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[27] Mohzana, M., Merla, M., Boari, Y., Hudain, M. A., & Kamaruddin, I. (2023). The Analysis Of The Effectiveness Of Group Investigation Method Implementation In Increasing Student Learning Outcomes. Mudir: Jurnal Manajemen Pendidikan, 5(1), 148-153.
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[2] Dhaniswara, E., Wahyuningsih, S. S., Eldo, H., Bakri, A. A., & Junaidi, A. (2023). The influence of electronic service quality and electronic recovery on online re-purchase intention: Role of e-loyalty as intervening variable. Jurnal Sistim Informasi dan Teknologi, 1-5.
[3] Octiva, C. S., Wahyuningsih, S. S., Hakim, M. L., & Hasti, N. (2023). Application of The Speed-Up Robust Features Method To Identify Signature Image Patterns On Single Board Computer. Jurnal Sistim Informasi dan Teknologi, 14-18.
[4] Sutaguna, I. N. T., Razali, G., & Yusuf, M. (2023). Hanan Catering's Instagram promotions, pricing, and menu variety influence consumer purchasing decisions in Bandung. International Journal of Economics and Management Research, 2(1), 76-87.
[5] Risnawati, A., & Nuraeni, L. (2019). Meningkatkan kemampuan berbahasa Sunda anak usia dini melalui kegiatan Rebo Nyunda di pendidikan anak usia dini. CERIA (Cerdas Energik Responsif Inovatif Adaptif), 2(5), 243-250.
[6] Sadikin, A., Nuraeni, L., Mutmainnah, M., Yuniwati, I., & Riyanti, A. (2023). The Effect of Strategic Compensation, HR Development and Work Motivation on Vocational High School Teacher Performance. Journal on Education, 5(4), 10793-10800.
[7] Sumitra, A., Nuraeni, L., & Nafiqoh, H. (2018). Efektivitas Diklat Berjenjang Tingkat Dasar Terhadap Peningkatan Kompetensi Sosial Pendidik Paud (Studi Deskriptif Pada Pendidik Paud Di Kota Cimahi). Jurnal Ilmiah P2M STKIP Siliwangi, 5(1), 11-20.
[8] Nuraeni, L. (2015). Pemerolehan morfologi (verba) pada anak usia 3, 4 dan 5 tahun (suatu kajian neuro psikolinguistik). Tunas Siliwangi: Jurnal Program Studi Pendidikan Guru PAUD STKIP Siliwangi Bandung, 1(1), 13-30.
[9] Nuraeni, L., & Westisi, S. M. (2020). Efektivitas Pembelajaran Dengan Pendekatan Reggio Emilia Untuk Meningkatkan Kreativitas Anak Dalam Konteks Merdeka Belajar Di Taman Kanak-Kanak Kota Cimahi Pada Masa Pandemi Covid 19. Tunas Siliwangi: Jurnal Program Studi Pendidikan Guru PAUD STKIP Siliwangi Bandung, 6(2), 51-63.
[10] Madjid, M. (2023). English Speaking Varieties of English Instructors at Some English Courses in Makassar (A Case Study). Athena: Journal of Social, Culture and Society, 1(3), 108-115.
[11] Rafiek, M. (2021). Equation of Malay vocabulary in the animation film of Upin and Ipin with Banjarese vocabulary in South Kalimantan. Journal of Language and Linguistic Studies, 17(1), 85-114.
[12] Rafiek, M., Noortyani, R., & Fajriah, N. (2022). Pelatihan penulisan artikel jurnal dan pengenalan aplikasi mendeley bagi mahasiswa s1 universitas palangka raya. Bubungan Tinggi: Jurnal Pengabdian Masyarakat, 4(4), 1342-1350.
[13] Herman, H., Rafiek, M., Agustina, T., Saddhono, K., Malabar, S., Saputra, N., & Purba, R. (2023). Exploring the metafunctions to improve EFL learners’ writing ability in the perspective of systemic functional linguistics. Research Journal in Advanced Humanities, 4(2).
[14] Rafiek, M., & Effendi, H. R. (2022). A semantic analysis of the fishery vocabulary of the Hulu dialect of Banjarese. Studies in English Language and Education, 9(3), 1256-1282.
[15] Wibowo, T. S., Suhendi, D., Suwandana, I. M. A., Nurdiani, T. W., & Lubis, F. M. (2023). The Role Of Transformational Leadership And Organizational Culture In Increasing Employee Commitment. International Journal of Economics, Business and Accounting Research (IJEBAR), 7(2).
[16] Rony, Z. T., Lubis, F. M., & Rizkyta, A. (2019). Job shadowing as one of the effective activities in the promotion process creates quality managers. International Journal of Recent Technology and Engineering, 8(2), 388-396.
[17] Lubis, F. M. (2019). DIGITAL LEADERSHIP IN MANAGING WORK MOTIVATION OF MILLENIAL EMPLOYEES:(STUDY CASE: OIL AND GAS INDUSTRY IN INDONESIA). Asia Proceedings of Social Sciences, 4(2), 108-110.
[18] Qurtubi, A. (2018). Impacts of monitoring and evaluation, active roles of lecturers, classroom interaction, and government policy on teaching productivity. BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi, 24(3), 3.
[19] Qurtubi, A. (2022). The Effects Of Transformational Leadership And Organizational Citizenship Behavior (Ocb) On Islamic School Teachers' Satisfaction. Journal of Positive School Psychology, 6(7), 2744-2753.
[20] Supardi, S., Qurtubi, A., & Fatoni, H. (2023). Kemitraan Sekolah dan Komite Sekolah Dalam Meningkatkan Mutu Pendidikan di SMP IT Raudhatul Jannah Cilegon. Journal on Education, 5(4), 11196-11203.
[21] Kamaruddin, I., Tannady, H., Al Haddar, G., Sembiring, D., & Qurtubi, A. (2023). The Effect of Direct Compensation and Work Motivation on Teacher Productivity at Private Senior High School in Jakarta. Edunesia: Jurnal Ilmiah Pendidikan, 4(2), 472-482.
[22] Qurtubi, A. (2021). Educational Management Using E-Learning to Maximize Learning Efficiency and Speed Up the Industrial Revolution 4.0. Al-Ishlah: Jurnal Pendidikan, 13(3), 2319-2326.
[23] Lubis, F., Rony, Z., & Santoso, B. (2020, March). Digital leadership in managing employee work motivation (case study: oil and gas industry in Indonesia). In Proceedings of the 2nd International Conference on Social Sciences, ICSS 2019, 5-6 November 2019, Jakarta, Indonesia.
[24] Aryanto, T., Tukinah, U., Hartarini, Y. M., & Lubis, F. M. (2020). Connection of Stress and Job Satisfaction to Successful Organizational Stress Management: A Literature Review. International Journal of Advanced Engineering Research and Science, 7(11).
[25] Rafiek, M., & Nisa, R. (2023). Comparison of Malay and Banjarese vocabulary in Upin and Ipin animated films: Teaching materials for foreign speakers. Linguistics and Culture Review, 7(1), 39-53.
[26] Merla, M. (2023). TEACHING ENGLISH GRAMMAR BY USING DEDUCTIVE METHOD THROUGH GROUP WORK. KLASIKAL: JOURNAL OF EDUCATION, LANGUAGE TEACHING AND SCIENCE, 5(2), 264-271.
[27] Mohzana, M., Merla, M., Boari, Y., Hudain, M. A., & Kamaruddin, I. (2023). The Analysis Of The Effectiveness Of Group Investigation Method Implementation In Increasing Student Learning Outcomes. Mudir: Jurnal Manajemen Pendidikan, 5(1), 148-153.
[28] Madjid, M. (2020). Improving speaking skill by using group work method. JLA (Jurnal Lingua Applicata), 3(1), 1-9.
[29] Madjid, M., Subroto, D. E., & Rofi'i, A. (2023). Utilization of interactive multimedia in learning english about different kinds of fruits for elementary school children. Jurnal Mantik, 7(1), 263-270.
[30] Dacholfany, M. I., Khataybeh, A. M., Lewaherilla, N. C., Yusuf, M., Sihombing, H. B. M., & Chang, M. L. (2022). APPLICATION OF THE BALANCED SCORE CARD CONCEPT AS A HUMAN RESOURCE PERFORMANCE MEASUREMENT TOOL AT THE MINISTRY OF HIGHER EDUCATION IN INDONESIA. MULTICULTURAL EDUCATION, 8(04), 1-13.
[31] Kusrini, A. K, “Practical Guide to Building an Accounting Information System with Visual Basic and Microsoft SQL Server,” Yogyakarta: Andi Offset, 2007.
[32] Membara, E. P. M. P., Yulianti, L., & Kanedi, I, “Web-Based Academic Information System for SMP Negeri 2 Talang Empat,” Jurnal Media Infotama, vol. 10, no. 1, 2014.
[33] Sutedjo, B., & Oetomo, D, “Information Systems Planning and Development,” Yogyakarta: Andi Offset, 2022.
[34] Walczuch, R., Lemmink, J., & Streukens, S, “The effect of service employees’ technology readiness on technology acceptance,” Information & Management, vol. 44, no. 2, pp. 206–215, 2017.
[35] D. K. Pramudito, A. Nuryana, S. Assery, H. Purnomo, and A. Ady Bakri, “Application of Unified Theory of Acceptance, Use of Technology Model and Delone & Mclean Success Model to Analyze Use Behavior in Mobile Commerce Applications”, jidt, vol. 5, no. 3, pp. 1-6, Aug. 2023.
[36] D. K. Pramudito, S. Arijanti, A. Yanto RUkmana, D. S. Oetomo, and K. Kraugusteeliana, “The Implementation of End User Computing Satisfaction and Delone & Mclean Model to Analyze User Satisfaction of M.TIX Application”, jidt, vol. 5, no. 3, pp. 7-12, Aug. 2023.
[37] F. Salomo Leuwol, A. Ady Bakri, M. N. Bailusy, H. Setia Putra, and N. K. Sukanti, “Implementation of Gradient Boosted Tree, Support Vector Machinery and Random Forest Algorithm to Detecting Financial Fraud in Credit Card Transactions”, jidt, vol. 5, no. 3, pp. 26-30, Aug. 2023.