Managing Human Resource in the Digital Economy: Balancing Challenges and Opportunities
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Published:
May 21, 2024
Keywords:
Digital Transformation, Human Resource Management, Employee Perceptions, Challenges
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Abstract
Digital technologies enable the adoption of more efficient working models, such as process automation, predictive analytics for better decision making, and the use of digital platforms for employee development and performance management. This study aims to investigate employee perceptions and experiences of digital transformation in the context of challenges and opportunities at the company PT Charoen Pokphand Indonesia (CP) Food. The research method used is descriptive qualitative with a data collection approach through questionnaires and observations. The questionnaire was designed to collect employee responses on various aspects of digital transformation in terms of opportunities and challenges. Using a purposive sampling approach, which is a sampling method in which the researcher deliberately selects certain participants or sample units based on certain characteristics or criteria that are considered relevant to the research objectives. The results showed that employees have a positive view of digital transformation at the company PT Charoen Pokphand Indonesia (CP) Food. Employees see it as an opportunity for career development and professional growth, and feel supported in developing their digital skills. A work culture that supports collaboration, innovation, and creativity is also considered important in creating a productive and dynamic work environment. The integration of digital technology is considered successful by employees, indicating that the company has successfully implemented technology in daily work processes well. This research provides valuable insights into how digital transformation affects employee perceptions and experiences in the work environment. The implications of these findings can be used by companies to design more effective human resource management strategies to face the challenges and opportunities in the evolving digital economy.
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Suwaji, R., Hepiyanto, Rina Indra Sabella, Waloyo, & Rohmah Kurniawati. (2024). Managing Human Resource in the Digital Economy: Balancing Challenges and Opportunities. Jurnal Informasi Dan Teknologi, 6(2), 99-107. https://doi.org/10.60083/jidt.v6i2.535
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References
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[2] Yu, Z., Liu, S. and Zhu, Z. (2022) ‘Has the Digital Economy Reduced Carbon Emissions?: Analysis Based on Panel Data of 278 Cities in China’, International Journal of Environmental Research and Public Health, 19(18). Available at: https://doi.org/10.3390/ijerph191811814.
[3] Zhang, W. et al. (2021) ‘Study on the effect of digital economy on high-quality economic development in China’, PLoS ONE, 16(9 September). Available at: https://doi.org/10.1371/journal.pone.0257365.
[4] Tang, Y. and Wang, Y. (2023) ‘Impact of digital economy on ecological resilience of resource-based cities: spatial spillover and mechanism’, Environmental Science and Pollution Research, 30(14). Available at: https://doi.org/10.1007/s11356-023-25155-w.
[5] Achmad Pradana, R. et al. (2023) ‘Manajemen Sumber Daya Manusia Berbasis Digital: Keterampilan dan Peran di Era Digital’, COMSERVA Indonesian Jurnal of Community Services and Development, 2(09). Available at: https://doi.org/10.59141/comserva.v2i09.583
[6] Clara Sabrina and Sukrispiyanto (2023) ‘Scoping Review: Tren Terbaru dalam Manajemen Sumber Daya Manusia di Era Digital pada Tahun 2012-2022’, Bulletin of Management and Business, 4(1). Available at: https://doi.org/10.31328/bmb.v4i1.259.
[7] Syarifuddin, S., Nurcahyo, C. and Afdal, A. (2021) ‘Manajemen SDM dalam Penyelenggaraan Program JKN-KIS: Sebuah Tinjauan Literatur’, Jurnal Jaminan Kesehatan Nasional, 1(2). Available at: https://doi.org/10.53756/jjkn.v1i2.47.
[8] Suwardana, H. (2018) ‘Revolusi Industri 4. 0 Berbasis Revolusi Mental’, JATI UNIK : Jurnal Ilmiah Teknik dan Manajemen Industri, 1(2), pp. 109–118. Available at: https://doi.org/10.30737/jatiunik.v1i2.117.
[9] Hao, X. et al. (2023) ‘Path to sustainable development: Does digital economy matter in manufacturing green total factor productivity?’, Sustainable Development, 31(1). Available at: https://doi.org/10.1002/sd.2397.
[10] Ansong, E. and Boateng, R. (2019) ‘Surviving in the digital era – business models of digital enterprises in a developing economy’, Digital Policy, Regulation and Governance , 21(2). Available at: https://doi.org/10.1108/DPRG-08-2018-0046.
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[12] Abdullah, A. (2022) ‘Challenges of human resources governance in facing the era of digital-based economic competition’, International journal of business, economics & management, 5(3). Available at: https://doi.org/10.21744/ijbem.v5n3.1929.
[13] Pratiwi, M.A. (2022) ‘WORK-LIFE BALANCE PKERJA PEREMPUAN DI KEPULAUAN RIAU’, Regalia: Jurnal Riset Gender dan Anak, 1(2). Available at: https://doi.org/10.31629/jga.v1i2.4555.
[14] Istiantara, D.T. (2019) ‘Pengembangan Manajemen Sumber Daya Manusia Berbasis Kompetensi Guna Meningkatkan Kinerja Pegawai Dan Dosen Polikteknik Perkeretaapian Indonesia’, Jurnal Perkeretaapian Indonesia (Indonesian Railway Journal), 3(2). Available at: https://doi.org/10.37367/jpi.v3i2.89.
[15] Ranti Purnama Sari and Eka Purnama Sari (2023) ‘PENGARUH KARAKTERISTIK INDIVIDU, KERJASAMA TIM DAN KETERAMPILAN KERJA TERHADAP PRODUKTIVITAS PADA PT. CHAROEN POKPHAND NDONESIA (STUDI KASUS PADA KARYAWAN BAGIAN PRODUKSI CABANG MEDAN)’, Digital Bisnis: Jurnal Publikasi Ilmu Manajemen dan E-Commerce, 2(1). Available at: https://doi.org/10.30640/digital.v2i1.652.
[16] Wazari, E.Z. and Agustiarini, K.D. (2022) ‘Impikasi Modal Manusia dan Ekonomi Digital terhadap Penyerapan Tenaga Kerja Sektor Formal di Nusa Tenggara Barat pada Masa Pandemi Covid-19’, Seminar Nasional Official Statistics, 2022(1). Available at: https://doi.org/10.34123/semnasoffstat.v2022i1.1458.
[17] Nasa, A.F. et al. (2022) ‘Kepercayaan Diri Generasi Z Indonesia Memasuki Dunia Kerja: Gambaran Self-Perceived Employability’, Jurnal Ilmu Perilaku, 6(2), pp. 188–205. Available at: http://jip.fk.unand.ac.id.
[18] Kurniawan, A.P. (2019) ‘PEMBANGUNAN SISTEM INFORMASI PENGOLAHAN DATA PRODUKSI PADA UMKM KONFEKSI BERBASIS WEBSITE’, Journal of Technopreneurship and Information System (JTIS), 1(3). Available at: https://doi.org/10.36085/jtis.v1i3.57.
[19] Nur Fauziah, N. and Wahyuningtyas, R. (2020) ‘PENGARUH IMPLEMENTASI INOVASI DIGITAL TERHADAP KINERJA PERUSAHAAN BERDASARKAN PERSEPSI KARYAWAN (STUDI KASUS PADA PT. INDONESIA POWER UPJP KAMOJANG)’, Jurnal Mitra Manajemen, 4(9). Available at: https://doi.org/10.52160/ejmm.v4i9.462.
[20] Elis, E. and Voutama, A. (2023) ‘PEMANFAATAN UML (UNIFIED MODELING LANGUAGE) DALAM PERENCANAAN SISTEM PENYEWAAN BAJU ADAT BERBASIS WEBSITE’, I N F O R M A T I K A, 14(2). Available at: https://doi.org/10.36723/juri.v14i2.445.
[21] Ratu Monita Citra Pratiwi and Anna Fatchiya (2021) ‘SIKAP PETANI ATAS PERALIHAN FUNGSI LAHAN PERTANIAN KE NON PERTANIAN DI KELURAHAN PASIR PUTIH, SAWANGAN, DEPOK’, Jurnal Sains Komunikasi dan Pengembangan Masyarakat [JSKPM], 5(3). Available at: https://doi.org/10.29244/jskpm.v5i3.836.
[22] David, D. (2021) ‘Artificial Intelligence as Solution in Facing the Age of Digital Disruption 4.0’, JUDIMAS, 1(1). Available at: https://doi.org/10.30700/jm.v1i1.1090.
[23] Taufiq, A.J. et al. (2022) ‘Penerapan Open CMS untuk Membangun Website UMKM UD. Tirta Sentir Jaya di Desa Banteran Kecamatan Sumbang Kabupaten Banyumas’, Jurnal Pengabdian Teknik dan Sains (JPTS), 2(02). Available at: https://doi.org/10.30595/jpts.v2i02.14417.
[24] Voutama, A. (2022) ‘Sistem Antrian Cucian Mobil Berbasis Website Menggunakan Konsep CRM dan Penerapan UML’, Komputika : Jurnal Sistem Komputer, 11(1). Available at: https://doi.org/10.34010/komputika.v11i1.4677.
[25] Barišić, A.F., Rybacka Barišić, J. and Miloloža, I. (2021) ‘Digital Transformation: Challenges for Human Resources Management’, ENTRENOVA - ENTerprise REsearch InNOVAtion, 7(1). Available at: https://doi.org/10.54820/gtfn9743.
[26] Utarayana, I.G. and Dewi Adnyani, I.G.A. (2020) ‘PENGARUH BUDAYA ORGANISASI, MOTIVASI KERJA, DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KOMITMEN ORGANISASIONAL’, E-Jurnal Manajemen Universitas Udayana, 9(1). Available at: https://doi.org/10.24843/ejmunud.2020.v09.i01.p18.
[27] Hidayah, N. (2022) ‘Konteks Organisasi, Teknologi Informasi, dan Kapabilitas Knowledge Sharing Pegawai di PT PLN (Persero) Area Yogyakarta’, PESIRAH: Jurnal Administrasi Publik, 1(1). Available at: https://doi.org/10.47753/pjap.v1i1.11.
[28] Bachtiar, I.H. and Ela Elliyana (2020) ‘Determinan upaya pencegahan fraud pemerintah desa’, Imanensi: Jurnal Ekonomi, Manajemen, dan Akuntansi Islam, 5(2). Available at: https://doi.org/10.34202/imanensi.5.2.2020.61-68.
[29] Rose, V. (2019) ‘Pengaruh budaya organisasi terhadap loyalitas karyawan melalui komitmen organisasional sebagai variable intervening’, Management and Business Review, 3(2). Available at: https://doi.org/10.21067/mbr.v3i2.4722.
[30] Yıldırım Saatçi, E. and Ovacı, C. (2022) ‘Ready or Not, Here Comes the Digitalization: Assessment of Workforce Readiness and Change Perception’, Istanbul Business Research, 0(0). Available at: https://doi.org/10.26650/ibr.2022.51.806691.
[31] Fitroh, F., Zulfiandri, Z. and Nuryasin, N. (2020) ‘Model Keselarasan Manajemen Sumber Daya Manusia dengan Teknologi Informasi’, Applied Information System and Management (AISM), 3(1). Available at: https://doi.org/10.15408/aism.v3i1.12221.