Application of Valance Framework and D&M IS Success Model to Analyze Determinant Factors of Intention to Use E-Commerce Services for Sellers
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Published:
Nov 1, 2023
Keywords:
Sellers, E-Commerce, D&M IS Success Model, Valance Framework
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Abstract
Finding out what influences’ MSMEs' (small and medium-sized enterprises) desire to use e-commerce is the goal of this research. This study employed a quantitative methodology. A survey and the indirect distribution of questionnaires served as the data collection methods. MSMEs who currently use e-commerce as a sales channel received questionnaire data. The MSMEs in large cities that have used e-commerce as a sales channel make up the population of this study. Purposive sampling is a non-probability sampling technique that was employed by the researcher. The investigator made the decision to employ a 200-sample maximum. In this study, the PLS-SEM program SmartPLS was used for data analysis. An outer model analysis and an inner model analysis were performed. Several conclusions can be drawn from this research, including the fact that perceived benefit is the factor that influences MSMEs' intentions the most. As a result, sellers who have experienced the benefits will be more inclined to use e-commerce. Two of the hypotheses are not accepted. This is due to the fact that MSME actors must engage in e-commerce, meaning that quality and service have no bearing on their goals. The theory that has the biggest impact is that trust is influenced by system quality. Thus, it can be said that MSME participants have more faith in the system the higher its quality.
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Sudirjo, F., Misrofingah, Sofyanty, D., Fikri Maulana, M., & Widia Nurdiani, T. (2023). Application of Valance Framework and D&M IS Success Model to Analyze Determinant Factors of Intention to Use E-Commerce Services for Sellers. Jurnal Informasi Dan Teknologi, 5(3), 79-84. https://doi.org/10.60083/jidt.v5i3.403
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References
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[25] Pramudito, D. (2021). The Moderation Effect of e-Trust and Big Data Quality in e-Grocery: An Empirical Research from Outside of Java Island. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(10), 6445-6459.
[26] Pramudito, D. K., Nuryana, A., Assery, S., Purnomo, H., & Bakri, A. A. (2023). Application of Unified Theory of Acceptance, Use of Technology Model and Delone & Mclean Success Model to Analyze Use Behavior in Mobile Commerce Applications. Jurnal Informasi Dan Teknologi, 5(3), 1-6.
[27] Pramudito, D. K. (2022). Data Mining Implementation On Java North Coast Weather Forecast Dataset Using C4. 5 Algorithm. Jurnal SIGMA, 13(3), 139-148.
[28] Rembulan, G. D., Akhirianto, P. M., Priyono, D., Pramudito, D. K., & Irwan, D. (2023). Evaluation and Improvement of E-Grocery Mobile Application User Interface Design Using Usability Testing and Human Centered Design Approach. Jurnal Sistim Informasi dan Teknologi, 41-45.
[29] Pramudito, D. K., Ginting, R. U. B., Sekianti, A., & Baresi, I. S. (2023). Analysis of E-Commerce User Acceptance of Technology-Based Loan Application Features Using The UTAUT Model. Jurnal Informasi dan Teknologi, 5(3), 36-42.
[30] Chiu, P. S., Chao, I. C., Kao, C. C., Pu, Y. H., & Huang, Y. M. (2016). Implementation and evaluation of mobile e-books in a cloud bookcase using the information system success model. Library Hi Tech, 34(2), 207–223. https://doi.org/10.1108/LHT-12-2015-011
[31] Cui, Y., Mou, J., Cohen, J., & Liu, Y. (2019). Understanding information system success model and valence framework in sellers’ acceptance of cross-border e-commerce: a sequential multi-method approach. Electronic Commerce Research, 19(4), 885–914. https://doi.org/10.1007/s10660-019-09331-0
[2] Bahaddad, A. A. (2017). Evaluating M-Commerce Systems Success: Measurement and Validation of the DeLone and McLean Model of IS Success in Arabic Society (GCC Case Study). Journal of Business Theory and Practice, 5(3), 156.
[3] Lumingkewas, C. S. (2016). Analisis Yuridis Pemaknaan Konsep Dalam Pasal 16 Undang-Undang Rumah Susun Bagi Masyarakat Berpenghasilan Rendah. Arena Hukum, 9(3), 421-441.
[4] Lumingkewas, C. S., Nimran, U., Raharjo, K., & Utami, H. N. (2019). Effect of Job Insecurity to Organizational Commitment and Intention to Leave. Wacana Journal of Social and Humanity Studies, 22(4).
[5] Pradinaningsih, N. A., & Wafiroh, N. L. (2022). The Influence of Financial Literacy, Financial Attitudes and Self-Efficacy on Housewives' Financial Management. E-Jurnal Akuntansi, 32(6), 1518–1535. https://doi.org/10.24843/eja.2022.v32.i06.p10
[6] Sukmawati, E., ST, S., Keb, M., Fitriadi, H., Pradana, Y., Dumiyati, M. P., ... & Kasmanto Rinaldi, S. H. (2022). Digitalisasi sebagai pengembangan model pembelajaran. Cendikia Mulia Mandiri.
[7] Arta, D. N. C., Tannady, H., Fitriadi, H., Supriatna, D., & Yuniwati, I. (2023). Analisis Pengaruh Pelatihan Kerja Dan Rekrutmen Terhadap Kinerja Karyawan Di Perguruan Tinggi. Management Studies and Entrepreneurship Journal (MSEJ), 4(1), 587-596.
[8] Fitriadi, H. (2021). Pengaruh Suasana Resto Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Lan’s Resto Dan Cafe Lahat. Jurnal Teknik Ibnu Sina (JT-IBSI), 6(02), 88-103.
[9] Fachrurazi, H., MM, S. A., Cahyadi, N., S ST, M. M., Fitriadi, H., Rianda Hanis, S. E. I., ... & Ak, M. (2022). Dasar dan Konsep Manajemen Organisasi. CV Rey Media Grafika.
[10] Rinaldi, A., & Devi, Y. (2022). The Influence of Sharia Financial Literacy on Muzaki's Trust in Zakat Management Institutions with Accountability and Transparency as Intervening Variables. Al-Mal: Jurnal Akuntansi Dan Keuangan Islam, 3(1), 64–84. https://doi.org/10.24042/al- mal.v3i1.11428
[11] Sudyana, I. N., Kurniawati, H., Susanto, R., Dulame, I. M., & Vanchapo, A. R. (2023). The Effectiveness Analysis of Using Angle Puzzle Tools on the Achievement of Students’ Learning Outcomes. Journal on Education, 6(1), 1743-1748.
[12] Fadlilah, S., Setiawan, D. I., Murdhiono, W. R., Wiyani, C., Mindarsih, E., Lustiyati, E. D., & Susanto, R. (2022). The Anxiety Facing the 1st Dose of Covid-19 Vaccination and Related Factors. International Medical Journal, 29(1).
[13] Fadlilah, S., Setiawan, D. I., Muflih, M., Amigo, T. A. E., Susanto, R., & Pujianto, A. (2022). Factors Associated with Adverse Events Following the First Dose of COVID-19 Immunization in Indonesia. Korean Journal of Adult Nursing, 34(3), 249-257.
[14] Astuti, E. D., Susanto, R., Cahyono, D., Sudirman, S., & Astuti, M. T. (2023). The Effect of Problem Based Learning Work Sheet Usage on Student Learning Outcomes. Mudir: Jurnal Manajemen Pendidikan, 5(2), 404-408.
[15] Sutrisno, S., Tannady, H., Ekowati, D., MBP, R. L., & Mardani, P. B. (2022). Analisis Peran Kualitas Produk Dan Visual Identity Terhadap Purchase Intention Produk Teh Dalam Kemasan. Management Studies and Entrepreneurship Journal (MSEJ), 3(6), 4129-4138.
[16] Abdurrahim, A., Tannady, H., Ekowati, D., Nawarcono, W., & Pratomo, A. B. (2023). Analisis Peran Harga, Variasi Produk Dan Kualitas Produk Terhadap Customer Satisfaction Produk Konveksi. Journal of Economic, Bussines and Accounting (COSTING), 6(2), 1302-1307.
[17] Heryadi, D. Y., Ekowati, D., & Chusumastuti, D. (2023). Pengaruh Kehadiran Media Sosial, Orientasi Pasar Terhadap Kinerja UMKM di Jawa Barat. Jurnal Bisnisman: Riset Bisnis dan Manajemen, 5(1), 94-107.
[18] Ekowati, D., & Subekti, I. (2022). Analisis Beban Kerja Dan Kebutuhan Tenaga Pramubakti Dengan Metode Work Sampling Dan Metode Workload Indicator Staff Needes. Kajian Ekonomi dan Bisnis, 17(1), 31-44.
[19] Nawarcono, W., Palupi, R., & Ekowati, D. (2023). Analisis Dampak Keberadaan Pasar Modern: Studi Kasus Pedagang Pasar Pawirotaman Yogyakarta. Kajian Ekonomi dan Bisnis, 18(1), 73-83.
[20] MAMUSUNG, R. T., NIMRAN, U., SUHARYONO, S., & KUSUMAWATI, A. (2021). The Effect of Relationship Marketing on Service Quality and Customer Loyalty: An Empirical Study in Indonesia. The Journal of Asian Finance, Economics and Business (JAFEB), 8(7), 533-543.
[21] Mamusung, R. T., Kusumawati, A., Nimran, U., & Suharyono, S. (2019). Building Customer Loyalty through Service Quality and Customer Trust. Wacana Journal of Social and Humanity Studies, 22(4).
[22] Mamusung, R. T., & Rasjid, E. Pengaruh Komitmen Perusahaan Terhadap Loyalitas Pelanggan Supermarket di Kota Manado. Jurnal Administrasi Bisnis, 9(1), 71-80.
[23] Pramudito, D. K., Arijanti, S., Rukmana, A. Y., Oetomo, D. S., & Kraugusteeliana, K. (2023). The Implementation of End User Computing Satisfaction and Delone & Mclean Model to Analyze User Satisfaction of M. TIX Application. Jurnal Informasi dan Teknologi, 5(3), 7-12.
[24] Pramudito, D. K., Mursitama, T., Abdinagoro, S. B., & Tanuraharjo, H. H. (2021). THE INFLUENCE OF BIG DATA RECOMMENDATION: AN APPROACH ON E-LOYALTY OF E-GROCERY BUSINESS. Psychology and Education, 58(2), 3550-3564.
[25] Pramudito, D. (2021). The Moderation Effect of e-Trust and Big Data Quality in e-Grocery: An Empirical Research from Outside of Java Island. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(10), 6445-6459.
[26] Pramudito, D. K., Nuryana, A., Assery, S., Purnomo, H., & Bakri, A. A. (2023). Application of Unified Theory of Acceptance, Use of Technology Model and Delone & Mclean Success Model to Analyze Use Behavior in Mobile Commerce Applications. Jurnal Informasi Dan Teknologi, 5(3), 1-6.
[27] Pramudito, D. K. (2022). Data Mining Implementation On Java North Coast Weather Forecast Dataset Using C4. 5 Algorithm. Jurnal SIGMA, 13(3), 139-148.
[28] Rembulan, G. D., Akhirianto, P. M., Priyono, D., Pramudito, D. K., & Irwan, D. (2023). Evaluation and Improvement of E-Grocery Mobile Application User Interface Design Using Usability Testing and Human Centered Design Approach. Jurnal Sistim Informasi dan Teknologi, 41-45.
[29] Pramudito, D. K., Ginting, R. U. B., Sekianti, A., & Baresi, I. S. (2023). Analysis of E-Commerce User Acceptance of Technology-Based Loan Application Features Using The UTAUT Model. Jurnal Informasi dan Teknologi, 5(3), 36-42.
[30] Chiu, P. S., Chao, I. C., Kao, C. C., Pu, Y. H., & Huang, Y. M. (2016). Implementation and evaluation of mobile e-books in a cloud bookcase using the information system success model. Library Hi Tech, 34(2), 207–223. https://doi.org/10.1108/LHT-12-2015-011
[31] Cui, Y., Mou, J., Cohen, J., & Liu, Y. (2019). Understanding information system success model and valence framework in sellers’ acceptance of cross-border e-commerce: a sequential multi-method approach. Electronic Commerce Research, 19(4), 885–914. https://doi.org/10.1007/s10660-019-09331-0